Ambulance and EMS Frequently Asked Questions
Is the physician
certification form necessary for each leg of the
round trip?
Non-emergency ambulette
transportation regulated by Medicaid requires each
leg of the trip have a completed physician
certification form prior to the transport.
Non-emergency
ambulance transportation does require physician
certification. MedCorp carefully adheres to all
applicable regulations within the medical
transportation industry.
How can I obtain a copy of a run report?
HIPAA (Health Insurance Portability & Accountability
Act) requires that all patient information remain
confidential, MedCorp adheres to these requirements
and all rules and regulations mandated by state,
federal, and local laws. To obtain a copy of a run
report, you must submit a written request to:
MedCorp
745 MedCorp Drive
Toledo, Ohio 43608
Attn: Compliance Officer
If you've received medical
transportation and/or mobile diagnostics from
MedCorp, we're happy to respond to any written
request submitted to the aforementioned address.
Ambulette Frequently Asked Questions
Does
Medicare pay for ambulette transportation?
Medicare
will not pay for ambulete
transportation. However some other insurances may
pay. To find out if yours may pay, contact billing
at 888-319-0973.
Is
there a weight limit on the wheelchair vehicle lifts?
MedCorp
installs the highest weight bearing mechanical lifts
that our trucks can support. Keep in mind patient
weight, wheelchair weight and driver weight all ride
on the lift. The width of the lift can limit safe
transportation, when trying to put an extra-wide
chair on a standard width lift. MedCorp attempts to
accommodate medically impaired clients with safety
first.
“MedCorp is
your source for diagnostics, mobile digital X-ray,
and EMS training/education.”
Billing Frequently Asked Questions
Does my insurance
cover transportation services?
There is no way for MedCorp to know what your
plan may or may not cover; we suggest you
contact your carrier to confirm coverage.
Does Medicare cover emergency ambulance transportation?
Yes in most cases based on medical necessity.
Does Medicare cover non emergency ambulance
transportation?
Yes in most cases based on medical necessity.
What about Medicare HMO's?
Not all Medicare HMO's follow all of Medicare
guidelines; therefore you should check with your
HMO to determine what types of transportation
are covered.
Does Medicare cover wheelchair transportation?
No, wheelchair transportation is not a covered
benefit of Medicare.
What does Medicaid Cover?
Medicaid will cover medically necessary
transportation. Your care provider must complete
the certificate of medical necessity in order
for us to bill Medicaid.
What about Medicaid HMO's?
Please check with your HMO to see what transportation
services are covered
What if I do not have coverage for transportation
services?
MedCorp now accepts all credit and debit cards
along with checks by phone for pre payment of
services. Please contact our customer service
representatives to assist you with a payment
option.
The balance due on my statement does not seem
to be correct, what should I do?
Any time you have a question regarding your
statement please do not hesitate to contact our
customer service line and someone will assist
you with your concern.
I received a check from my insurance for a
transport, what should I do with it?
If you have received a check from your insurance
for a transport performed by MedCorp you should
endorse the check, make a copy of the
Explanation of Benefits and mail the check and
the EOB to the address below.
Contact Us:
Local: 419-727-0544
Toll Free: 888-319-0973
Fax: 419-727-8439
Diagnostics Frequently Asked Questions
Do
you offer CT scanning?
No, we do
not. Most hospitals offer CT scanning, MRI imaging,
which gives highly detailed images of body and bone
structures for detailed evaluation.
How
do I know what test is best for my patient?
Each
modality has distinct
advantages and limitations. All imaging, mobile
diagnostic or otherwise, involves sending some form
of energy into the body, detecting the energy coming
out and converting the energy signal to a useful
image. Efficient and cost-effective medical care
requires logical use of high-yield diagnostic
methods, and this is another reason for close
coordination between staff clinicians and our
imaging specialists to improve the process of
diagnosis for your patient. Our staff is happy to
help out – just ask us!!
Isn't
ordering a “DOPPLER” enough information?
Doppler is
a mobile diagnostic study of the veins. It requires
bringing a 300 pound ultrasound machine to the
patient to evaluate for clots in the veins. Slow
healing ulcerations, cold feet, diminished foot
pulses requires bringing a 6 pound machine to the
patient bedside for blood flow analysis to the
ankles. The doctor needs to be specific as to what
he is looking for. Insurance carriers require
symptoms to correlate with testing.
Is
an ARTERIAL doppler the right test for Calf Pain,
Swelling and Redness?
No,
arterial doppler exams is a
mobile diagnostic designed to test for circulation,
symptoms of diminished foot pulses, cold extremity,
slow healing ulcerations, leg pain with rest or
walking. Venous doppler exams are mobile diagnostics
designed to test for Deep Vein Clots which can cause
symptoms of swelling, calf pain and redness.
Can
a patient have pneumonia and it not show up on a
chest xray?
Absolutely!
It must have enough
consolidation in the tissues to be detected by
routine mobile diagnostic radiography.
What
is “technically limited”?
Diagnostic
images are abstract
two-dimensional images of three dimension forms. All
imaging is limited by: patient size – for the
penetration of all tissues by energy, and patient
cooperation – ability to position, take in a deep
breath, hold the breath, and not move. Advanced aged
patients have many conditions which limit optimal
imaging – but we certainly do our best!
ACUTE
refers to "rapid
onset", severe and sharp, having a short course and
not chronic.
